# On Duty

This module allows employees to submit an **On Duty request** in cases where they are unable or Forget to mark regular **clock-in or clock-out attendance**.

### Importance of the Module

* To record official work performed outside the office location
* To ensure attendance accuracy when biometric or system punch is missed
* To provide a formal approval-based process for on-duty attendance

### Approval Workflow & Attendance Reflection

When an employee applies for an **On Duty** request, the system follows an approval workflow managed by the **Super Admin**.

#### Super Admin Review

* All On Duty requests submitted by employees are visible to the **Super Admin** in the **On Duty** module.
* The Super Admin can review the request details, including employee name, date, time, and reason.
* The Super Admin can **Approve** or **reject** the request based on company policy.

#### Approval Impact on Attendance

* Once the On Duty request is **approved**, the system will **automatic** for the respective employee.
* The approved **start time and end time** will be reflected in the employee’s attendance record for the specified period.
* No manual attendance correction is required after approval.

####  On Duty Module for Employee :

### Applying for On Duty :

#### Steps to Apply:

1. Navigate to the **On Duty** module.
2. Click on the **Apply** button available at the top.<br>

   <div align="left" data-with-frame="true"><figure><img src="/files/5h8Dl5Dg4tOcsm9IXqhs" alt=""><figcaption></figcaption></figure></div>
3. A dialog box will open requesting the following details:<br>

   <div align="left" data-with-frame="true"><figure><img src="/files/EzecVVPM4FJSEND3eVSA" alt=""><figcaption></figcaption></figure></div>

* **Employee Name** – Name of the employee for whom the record is created.
* **Start Date & Time** – Date and time when the out-of-office work begins.
* **End Date & Time** – Date and time when the out-of-office work ends.
* **Reason** – Purpose or justification for working outside the office.
* 4\. Click on **Add** to submit the request.

Once submitted, the entry will appear in the On Duty listing.

#### On Duty Listing :

After adding an entry, the following details will be displayed in the listing view:

<div data-with-frame="true"><figure><img src="/files/tj8XlnNK8r3M5NoGiROd" alt=""><figcaption></figcaption></figure></div>

* **Sr. No.** – Displays the serial number of the record.
* **Employee** – Displays the name of the employee.
* **Start Date & Time** – Displays the start date and time of the request.
* **End Date & Time** – Displays the end date and time of the request.
* **Reason** – Displays the reason provided for the request.
* **Approval Status (Approved / Rejected)** – Displays the current approval status.
* **Action (Edit / Delete)** – Allows editing or deleting the record.

### Approval Status :

* Requests are subject to approval based on organizational workflow.
* The approval status will clearly indicate whether the request is **Approved** or **Rejected**.

### Employee Access & Permissions

Employee access to the **On Duty** module is controlled through permissions.

#### Permission Path:

**Settings → Organization → Employee → Employee Edit → Permission Tab → HR Permission** \
\
![](/files/5SqXsah1N6BdUdbTbt5f)\
\
![](/files/Zf8t8VKz8wKBnsE6ywpM)<br>

<div data-with-frame="true"><figure><img src="/files/K5MScdZ2TUUWqw3jWOJx" alt=""><figcaption></figcaption></figure></div>

<div align="left" data-with-frame="true"><figure><img src="/files/LiuK9ZdsJZ2W6gTnNJYv" alt=""><figcaption></figcaption></figure></div>

\
**Under HR Permission in On Duty Section Following Toggles are there.**\
**Each action has a separate toggle:**

* **View (My All)**\
  Employee can view On Duty entries of all employees.
* **View (My Team)**\
  Employee can view On Duty entries of their team members only.
* **View (My Self)**\
  Employee can view only their own On Duty entries.

**Each action has a separate toggle:**

* **Create** – Allows employee to apply for On Duty
* **Edit** – Allows employee to edit existing On Duty entries
* **Delete** – Allows employee to delete On Duty entrie

<div data-with-frame="true"><figure><img src="/files/9hN51hZ5FSLJbY6Au7Rb" alt=""><figcaption></figcaption></figure></div>

<div data-with-frame="true"><figure><img src="/files/ZYoNk7esCTJvEMTMZ3eE" alt=""><figcaption></figcaption></figure></div>

After enabling the permission, click the **Save** button located at the **bottom of the permission page** to apply the changes.\
\
**Employees will have access only to the actions enabled for them.**

###


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.pletox.com/on-duty.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.